NOTICE: PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. THE DUPRIEST COMPANY RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
LIMITATION OF LIABILITY
In no event shall the DuPriest Company or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not the DuPriest Company has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from the DuPriest Company or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall the DuPriest Company be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
the DuPriest Company is based in Dallas, Texas. Any legal action or proceeding relating to or arising from your access to or use of this site shall be instituted in Dallas, TX. You agree to submit to the jurisdiction of Dallas, TX courts and agree that venue in these courts is proper in any such legal action or proceeding.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. the DuPriest Company is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. the DuPriest Company is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
COLOR PROOFING & MATCHING
the DuPriest Company is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Application of UV Coating may effect or change the appearance of the printed colors. the DuPriest Company is not liable for the final color appearance of a UV product/s.
RETURNS / REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Customer must notify the DuPriest Company within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
the DuPriest Company will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via phone. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is canceled, any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $25 or 15 % of total transaction whichever is higher.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $500.00 in value and can only be done after 30 days from package shipment. the DuPriest Company is not responsible for 3rd party shipping errors, omissions or damaged shipments.
We reserve the right to refuse service without disclosing a reason.